Privacy Policy
Alleppey Green Tourism Private Limited
Last Updated: December 5, 2025
Introduction
Alleppey Green Tourism Private Limited (“Alleppey Green Tourism”, “we”, “us”, “our”) is a tourism services provider offering houseboat experiences, kayaking, shikara rides, canoeing, speedboat services, and related travel activity packages in Alappuzha, Kerala, India. We are committed to safeguarding the privacy and security of the personal information of individuals who interact with our services.
This Privacy Policy describes how Alleppey Green Tourism collects, uses, processes, stores, and discloses personal information when you visit our website, communicate with us, make reservations, participate in our services, or interact with us through any medium, including WhatsApp, phone, email, or online booking platforms.
Responsible Entity:
Alleppey Green Tourism Private Limited
398 E, Finishing Point Road, Near HMCA Church, Alappuzha, Kerala – 688013
Email: hello@alleppeygt.com
Phone/WhatsApp: +91 9995772575, +91 9995672575
Information We Collect
2.1 Information You Provide Directly
You may provide personal information when you make a booking, contact us, or request support. This includes:
- Full Name
- Phone Number
- Email Address
- Booking Details
- Payment Info (No card numbers stored)
- Messages & Instructions
2.2 Information Automatically Collected
When you visit our website, we may collect IP address, device info, operating system, access times, and cookies to improve performance and security.
2.3 Information from Third Parties
We may receive info from OTAs, payment processors, social media, and advertising partners.
How We Use Information
Service Delivery
To manage bookings, deliver services, send confirmations, and provide customer support.
Safety & Compliance
To verify details, prevent fraud, ensure safety, and comply with legal regulations.
Marketing
To send offers and updates (with consent), and improve advertising relevance.
Your Rights
Depending on applicable law, you may have rights regarding your personal data:
- Access to your personal information
- Request correction of inaccurate data
- Request deletion (where legally permissible)
- Withdraw consent
- Restrict processing or object to direct marketing
International Transfers
Your data may be processed in India or other jurisdictions. We ensure appropriate safeguards and compliance with data protection laws for all international transfers.
Security
We use administrative, technical, and physical safeguards (encryption, access controls, secure gateways) to protect your data. However, no system is completely immune to risks.
Third-Party Platforms
Our services may link to third-party sites (OTAs, social media). We are not responsible for their privacy practices; please review their policies.
Changes to Policy
We may update this policy periodically. The "Last Updated" date will reflect the latest revision. Material changes may be notified via email.
Contact Us
Get in Touch
For any privacy-related questions or requests, please contact us.
Mailing Address
Alleppey Green Tourism398E, Pannavelil Building
Near HMCA Church, Finishing Point Road
Alleppey - 688013