Houseboat Rules & Regulations
Alleppey Green Tourism Private Limited
Last Updated: November 18, 2025
These Houseboat Rules & Regulations (“Rules”) apply to all guests staying on or using any houseboat operated by Alleppey Green Tourism Private Limited. By making a booking, boarding the houseboat, or using any services provided by the Company, you agree to comply with these Rules in full.
Definitions
Check-In & Check-Out
Private Houseboat
Check-in: 12:00 PM – 1:30 PM
Check-out: 9:00 AM
Shared Houseboat
Check-in: 12:00 PM – 1:30 PM
Check-out: 9:00 AM
Late Check-In
Late arrival does not entitle Guests to extended cruising or late check-out.
Early Check-In / Late Check-Out
Permitted only subject to availability. Extra charges may apply based on operational constraints.
Guest Identification & Boarding
Mandatory Requirements
Guest must present:
- Booking confirmation
- Valid payment receipt
ID proof is not mandatory, but may be requested if required by law enforcement.
Additional Guests
Guests not included in the booking record will not be allowed on board. Bringing additional persons without prior approval is strictly prohibited.
Safety Rules
Mandatory Instructions
- • Wear life jackets while on deck during cruising.
- • Follow Crew instructions at all times.
- • Avoid leaning over railings.
- • No standing during docking/departure.
- • Do not enter engine room/restricted areas.
Children
Children under 5 must be supervised at all times. Parents/guardians are fully responsible.
Swimming
Strictly prohibited in backwaters. Entering water is at own risk and may terminate trip.
Weather Conditions
Cruising may be paused/cancelled during heavy rain or strong winds. Refunds as per Adverse Weather Policy.
Cruising & Anchoring Rules
Cruising Timings
As per Government regulations: 12:00 PM – 5:30 PM. After 5:30 PM, the boat must remain anchored.
Night Halt
The boat will anchor at a designated safe zone. Night-time cruising is strictly prohibited by law.
Behavior & Conduct
Prohibited Behaviors
Respect for Crew
Abusive behavior towards crew may result in immediate termination of service, reporting to authorities, and no refund.
Alcohol Consumption
Moderate consumption allowed. Guests are fully responsible for their behavior. Hard liquor in excess may be restricted.
Food & Meal Service
Meal Timings
Meals served according to crew availability, kitchen safety guidelines, and operational timing limitations.
Special Requests
Special meals may be arranged only if informed in advance.
Damage, Loss & Theft
Guest Liability
Guests will be charged for damaged furniture, broken items, stained linens, lost keys, or misuse of equipment. Charges must be settled before check-out.
Company Not Liable For
Loss of valuables, personal injury due to non-compliance, or damages caused by Guest negligence.
Restrictions & Prohibitions
Strictly Prohibited Items/Actions
- • Drugs or banned substances
- • Weapons
- • Fireworks
- • BBQ/fire cooking on deck
- • Unauthorized persons
- • Pets (unless approved)
- • High-voltage appliances (Iron, Hair dryer)
Government Laws & Enforcement
All Guests must comply with Kerala Tourism guidelines, Inland Waterways rules, and police instructions. Authorities may inspect the boat at any time.
Emergency Procedures
In Case of Emergency
Follow crew instructions, wear life jackets, move to safe areas, and avoid crowding the deck.
Emergency Services
In serious situations, assistance will be sought from local police, coastal authorities, and rescue officials.
Liability & Disclaimer
Guest Responsibility
Guests board and participate at their own risk.
Company Not Responsible For
Accidents due to disobedience, medical emergencies not caused by negligence, slip/fall incidents, or alcohol-related injuries.
Limited Liability
Company liability shall not exceed the booking amount paid, except where required by law.
Termination of Service
The Company may terminate service without refund if a Guest violates rules, behaves abusively, or engages in illegal/unsafe activities.
Governing Law: India & State of Kerala (Alappuzha Jurisdiction)
By boarding the houseboat, Guests confirm they have read, understood, and agreed to these Rules.